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Terms of Service

1. Agreement between User and Sensitive Home

Welcome to SensitiveHome.com. The SensitiveHome.com website (the "Site") is a website comprised of various web pages operated by Sensitive Home Inc. ("Sensitive Home", "we", "us", "our") and related websites, forums, social media accounts, blogs, and other online and offline offerings (collectively or individually, the "Services"). The Site and Services are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of the Site and Services constitutes your agreement to all such Terms. Please read these Terms carefully, and keep a copy of them for your reference.

2. Privacy Policy

Your use of the Site and Services are subject to Sensitive Home's Privacy Policy. Please review our Privacy Policy, which also governs the Site and Services and informs users of our data collection practices, and is incorporated herein by reference as if fully set forth herein.

3. Electronic Communications

Visiting the Site or sending emails to Sensitive Home constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

4. Registration and Your Account

In order to access certain content, material, products or services on the Site, you may be asked to register and create an account. As part of the registration process, you may be asked to click to agree to these Terms, and may then be asked to select or submit a user name and password. You may also be required to provide us with certain information about yourself including some types of personally identifiable information, including your legal name, phone number, address, email address, gender, and age.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Sensitive Home is not responsible for third party access to your account that results from theft or misappropriation of your account.

When placing an order through the Site, you will be required to provide other personal information, such as shipping address, billing address, and payment details. Additional information may be collected by Sensitive Home or its third party providers at this time for security and anti-fraud purposes. You represent that the personal information you provide to us via the Site is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided.

Should any of the account information you provide on the Site change, please log into your account and update such information directly on the Site.

Any personal information that you provide to us via the Site is subject to our Privacy Policy. Sensitive Home does not knowingly collect, either online or offline, personal information from persons under the age of 13. In addition, you are not permitted to use our Site and Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction.

Sensitive Home and its associates and third party providers reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

5. Purchases

Some products or services may be made available through the Site for purchase. By purchasing products or services made available through the Site, you represent that you have reached the age of majority (which in most states is 18 years old) and have the legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms and the Privacy Policy, and register or place an order on your behalf. Sensitive Home may use a third party payment processor to process credit card transactions made through the Site. You are also responsible for paying any governmental taxes imposed in connection with use of the Site or the purchase or any products or services made available through the Site, including sales, use, and excise taxes (excluding only taxes on Sensitive Home’s net income). To the extent that Sensitive Home is obligated to collect such taxes, the applicable tax will be added to your billing account. All sales and returns are subject to our shipping and return policies, which shall be made available to you on the Site or otherwise delivered to you with your purchased products.

6. Links to Third Party Sites/Third Party Services

The Site may contain links to other websites (the "Linked Sites"). The Linked Sites may send cookies to you and may collect personally identifiable information about you and make use of that data in ways that this Site would not. Please be aware that the Linked Sites are not under the control of Sensitive Home and these Terms do not apply to any Linked Site. Sensitive Home is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Sensitive Home is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Sensitive Home of the Linked Site or any association with its operators. Sensitive Home encourages you to read the privacy policy and terms of use linked or referenced in the websites you enter.

Certain services that may be made available via the Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the Site domain, you hereby acknowledge and consent that Sensitive Home may share such information and data with any third party with whom Sensitive Home has a contractual relationship to provide the requested product, service or functionality on behalf of users and customers of the Site.

7. No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license for your limited personal use to access and use the Site and Services strictly in accordance with these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. As a condition of your use of the Site and Services, you warrant to Sensitive Home that you will not use the Site and Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Site and Services in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site and Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. You will not access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including without limitation, commercial purposes.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Sensitive Home or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Sensitive Home content is not for resale. Your use of the Site and Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Sensitive Home and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Sensitive Home or our licensors except as expressly authorized by these Terms.

8. Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which maybe applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations.

Sensitive Home has no obligation to monitor the Communication Services. However, Sensitive Home reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Sensitive Home reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Sensitive Home reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Sensitive Home's sole discretion.

Always use caution when giving out any personally identifying information about

yourself or your children in any Communication Service. Sensitive Home does not control or endorse the content, messages or information found in any Communication Service and, therefore, Sensitive Home specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Sensitive Home spokespersons, and their views do not necessarily reflect those of Sensitive Home.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

9. Materials Provided or Posted to the Site

Sensitive Home does not claim ownership of the materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to any Sensitive Home Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Sensitive Home, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Sensitive Home is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Sensitive Home's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input, or submit the Submissions.

10. International Users

The Site and Services are controlled, operated, and administered by Sensitive Home from our offices within the USA. If you access the Site and/or Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Sensitive Home Content accessed through the Site in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

11. Indemnification

You agree to indemnify, defend and hold harmless Sensitive Home, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of (i) your use of or inability to use the Site or Services (ii) any user postings made by you, (iii) your violation of any of these Terms, including the Privacy Policy, (iv) your violation of any rights of a third party, including any copyright, intellectual property or privacy rights, or (v) your violation of any applicable laws, rules, or regulations. Sensitive Home reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Sensitive Home in asserting any available defenses. You may not settle any claim contemplated in this section without the prior written consent of Sensitive Home. This indemnification provision shall survive the termination of these Terms and your use of the Site and Services.

12. Disputes

These Terms and any dispute that may arise under these Terms shall be governed by and construed in accordance with the Federal Arbitration Act, applicable federal law and the laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).

Any dispute relating in any way arising or concerning these Terms not resolved between you and Sensitive Home, including your use of the Site and Services or any products or services sold through this Site, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the dispute provisions set forth in these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Sensitive Home’s registered agent Cogency Global Inc., 850 New Burton Road, Suite 201, Dover, DE 19904. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. Sensitive Home will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Sensitive Home will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

ANY ARBITRATION UNDER THESE TERMS WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS/REPRESENTATIVE/COLLECTIVE ACTIONS ARE NOT PERMITTED. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN SUCH PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless the parties agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Notwithstanding any other statute of limitations, a dispute under these Terms must be filed in small claims court or noticed for arbitration within one year of when it could be first filed, or such claim will be permanently barred.

If for any reason a claim proceeds in court rather than in arbitration, the parties each waive any right to a jury trial. The parties also agree that you or Sensitive Home may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

These dispute provisions shall survive the termination of these Terms and your use of the Site and Services.

13. Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SENSITIVE HOME AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. SENSITIVE HOME AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SENSITIVE HOME AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SENSITIVE HOME AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SENSITIVE HOME OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND SERVICES.

14. Termination/Access Restriction

Sensitive Home reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

15. Reporting Claims of Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Site infringe your copyright, you may request removal of those materials (or access to them) from the Site by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Site, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is:

DMCA Agent, 336 Bon Air Center, #515, Greenbrae, CA 94904;

Email Address: hello@sensitivehome.com;

Telephone: 1-866-736-7488.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

It is the policy of Sensitive Home to terminate the user accounts of repeat infringers.

16. Miscellaneous

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sensitive Home as a result of these Terms or use of the Site and/or Services.

Sensitive Home's performance under these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Sensitive Home's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Sensitive Home with respect to such use.

Unless otherwise specified herein, these Terms, including the Privacy Policy, constitutes the entire agreement between the user and Sensitive Home with respect to your use of the Site and Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Sensitive Home with respect to the Site. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these Terms and all related documents be written in English.

Our failure to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

If an arbitrator or court having the jurisdiction to decide a matter arising out of these Terms, rules that any provision of these Terms is invalid or unenforceable, then that provision will be removed from these Terms without affecting the rest of the Terms and the remaining provisions will continue to be valid and enforceable.

We shall not be liable for any failure to perform our obligations hereunder when such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

These Terms are personal to you, and are not assignable, transferable, or sublicensable by you except with our prior written consent. We may assign, transfer, or delegate any of our rights and obligations hereunder without consent.

17. Changes to Terms

Sensitive Home reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. Your continued use of this Site following the posting of changes to these Terms will be considered your consent to these changes. You agree that Sensitive Home is under no obligation to provide you with notices regarding changes to the Terms. Sensitive Home encourages you to periodically review the Terms to stay informed of our updates.

18. Contact Us

Sensitive Home welcomes your questions or comments regarding the Terms:

Sensitive Home Inc.


336 Bon Air Center, # 515


Greenbrae, CA 94904

Email Address: hello@sensitivehome.com

Phone: 1 - (866) SEN-SITV (1-866-736-7488)

Effective as of August 31, 2020

All notices of copyright infringement claims should be sent to the copyright agent designated in the Copyright Infringement section set forth above in these Terms of Use in the manner and by the means set out therein.